Ayushman Bharat call centre was formally inaugurated in Bengaluru by CEO of Ayushman Bharat Dr. Indu Bhushan. This national call centre is operational since August 25.
The call centre functioning 24×7 in collaboration with Medi assistant is sharing info in English and Hindi initially and 9 more regional languages to be added later. The executives are working in 7 different shifts and one more such call centre functioning in Hyderabad.
About Ayushman Bharat – National Health Protection MIssion (AB – NHPM:
Ayushman Bharat Yojana or National Health Protection Scheme is a program which aims to provide a service to create a healthy, capable and content new India. Ayushman Bharat – National Health Protection Mission (AB-NHPM) will provide financial protection (Swasthya Suraksha) to 10.74 crore poor, deprived rural families and identified occupational categories of urban workers’ families as per the latest Socio-Economic Caste Census (SECC) data (approx. 50 crore beneficiaries). It will have offer a benefit cover of Rs. 500,000 per family per year (on a family floater basis).
Source- Press Information Bureau (PIB)