Govt launch mobile App ‘Smart Consumer’ & OCMC to provide speedy redressal of consumer grievances

The government has launched a host of online initiatives including a mobile App ‘Smart Consumer’ and an ‘Online Consumer Mediation Centre (OCMC)’ to provide speedy redressal of consumer grievances. 


The initiatives were unveiled by Consumer Affairs Minister Ram Vilas Paswan at a function in New Delhi on the occasion of National Consumer Day (24th December 2016). A helpline 14404 was also launched for conusmer related grievances.
Source- The Indian Express

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