ICICI Bank deploys software robots

The country’s largest private lender ICICI Bank has announced the deployment of ‘Software Robotics’ in over 200 business processes across various functions of the bank. This move will enable the banks employees to focus more on value-added functions. The software robots will reduce the response time to customers by up to 60%.

ICICI Bank is an Indian multinational banking and financial services company headquartered in Mumbai, Maharashtra, India, with its registered office in Vadodara. Chanda Kochhar is the managing director (MD) and chief executive officer (CEO) of ICICI Bank.
So let’s do:
1. Name the bank, which has announced the deployment of ‘Software Robotics’ in over 200 business processes across various functions of the bank?
2. Who is the MD and CEO of ICICI Bank? 


Source – The Hindu



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