Income Tax dept Launches ‘Online Chat’ to answer Taxpayers Queries

The Income Tax Department has launched an ‘online chat’ service for taxpayers so that they can seek answers to their basic queries and doubts relating to direct tax issues. A window has been hosted on the main page of the department’s website — www.incometaxindia.gov.in/ — with a prominent icon stating ‘Live Chat Online – ask your query.’

A team of experts from the department and independent tax practitioners has been deputed to answer the general queries of a taxpayer. The first-time initiative is aimed to enhance taxpayer services in the country.
Must Do Takeaways from the Above News:
  • The Central Board of Direct Taxes (CBDT) provides inputs for policy and planning of direct taxes in India and is also responsible for the administration of direct tax laws through the IT Department.
  • Sushil Chandra is the present chairperson of the Central Board of Direct Taxes (CBDT). 
Source- The Hindu Business Line

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