Knowlarity acquires customer engagement platform Smartwards

Asia’s leading cloud telephony company, Knowlarity Communications has announced the acquisition of Delhi-based Smartwards, a customer engagement platform that simplifies loyalty for local businesses and their customers. As part of the move, Shantanu Mathur and Dhanraj Singh Bisht – the co-founders of Smartwards, will lead the India operations for Knowlarity.

 

The deal will see Knowlarity integrating the Smartwards product and technology into its own product ecosystem to provide enterprise software solutions to small & medium businesses. Smartwards founded in 2013 and having presence in over 150 locations across 8 cities, Smartwards provided engagement solutions to local businesses, including restaurants, cafes, cinemas, salons and retail outlets.

Knowlarity was founded by Ambarish Gupta in 2009 to solve the pain points of managing calls and SMSes for companies, without getting into the hassles of a full-fledged call center or having to be bound to one phone. In the past 7 years, Knowlarity has grown into a 450 member powerhouse with more than 15,000 customers across 65 countries. 

So now let’s discuss some questions related to this post :
1. Name the company which has acquired the Delhi based customer engegement platform company, Smartwards ?
2. Name the co-founder of Smartwards, who will now lead the India operations for Knowlarity ?



Courtesy : Business Standard


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