PNB Metlife Launches AI-Powered Customer Service App ‘Khushi’

Life insurer PNB Metlife has unveiled an Artificial Intelligence (AI)-powered customer service app Khushi’. The app is designed to be a one-stop shop providing insurance-related information, anytime, anywhere, such as policy features, premium due details besides providing fund value and portfolio details. It has the ability to understand customer intent and provide tailored responses.
Source- The Hindu