Railways Ministry launches RailCloud Project, NIVARAN-Grievance Portal and CTSE Scheme

Minister of Railways Shri Suresh Prabhakar Prabhu launched the following Initiatives:-
1. Rail Cloud Project.
2. NIVARAN-Grievance Portal (First IT Application on Rail Cloud).
3. Cashless treatment Scheme in Emergency (CTSE) Scheme.

About the Schemes in Brief-
1. RailCloud
RailCloud is another step towards Digitization of Railways. Rail Cloud works on popular Cloud Computing system. It aims to improve customer satisfaction, improve revenue and effective, efficient and safe operations. 
‘NIVARAN-Grievance Portal’ is the first IT application to be launched on the RailCloud. It is the platform for resolution of service related grievances of serving and former railway employees.

3. Cashless treatment Scheme in Emergency (CTSE)
With an aim to provide immediate care to its retired employees in Golden Hour, the Railway Board has rolled out a Cashless treatment Scheme in Emergency (CTSE) in empanelled hospitals for retired employees and their dependent family members.
Static Takeaways from Above News-
  • John Mathai was India’s first Railway Minister.
Source- Press Information Bureau (PIB)


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