The Reserve Bank of India has launched Ombudsman Scheme for non-banking financial companies (NBFCs) for redressal of complaints against them. The scheme will provide a cost-free and expeditious complaint redressal mechanism relating to deficiency in the services by NBFCs covered under the scheme.
The scheme will cover all deposit-taking NBFCs, and based on the experience gained. The offices of the NBFC ombudsmen will function at four metro centres – New Delhi, Mumbai, Kolkata and Chennai.
Source- The Economic Times
Static/Current Takeaways Important for Canara Bank PO 2018 Exam-
- Dr Urjit Patel is the 24th Governor of RBI.
- RBI Headquarters in Mumbai.