SC Asks Telcos To Assure Call Drops Don’t Exceed 2% limit

The Supreme court asked the telecom operators to given an undertaking that they have not exceeded the 2% threshold limit of call drops as mandated in the regulations after the companies claimed helpless in controlling the situation.

The call drops are beyond the control of the service providers and happen due to a host of external consideration not attributable to them. In fact, 36% of the call drops were consumer related. A TRAI study hardly blames service providers with just about 7% liability for “abnormal network response”, whereas over 50 per cent faults are due to radio waves’ failure.
Some reasons for Call Drops:
-Mobile phones from the grey market are largely responsible for call drops and service providers have no control over this.
-Large number of service providers and consumers damage to underground optical fibre lines due to digging.

Extra info:
TRAI was established on February 20, 1997 by an Act of Parliament to regulate telecom services and tariffs in India. Earlier regulation of telecom services and tariffs was overseen by the Central Government.
TRAI’s mission is to create and nurture conditions for growth of telecommunications in India to enable the country to have a leading role in the emerging global information society.
Ministry of Communications and Information Technology (India) – Ravi Shankar Prasad
Telecom Regulatory Authority of India(TRAI)


So lets do:
  • Who is the minister of Communications and Information Technology (India)?
  • Who is the chairman of TRAI?



Source – The Hindu

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