Tata Communications partners with Cisco

Tata Communications has partnered with Cisco to offer enterprises a secure, fully-managed, multi-channel, intelligent and cloud-based Cisco Webex Contact Center solution. This joint offering is an end-to-end managed solution and gives contact centre users a seamless user experience across up to 150 countries on the back of Tata Communications’ global network.

The solution will allow for simplified licensing; pre-deployed hardware and software with integrations to workforce optimisation.

Source: The Economic Times

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