Telecom Firms Cannot Be Fined For Call Drops

The Supreme Court (sc) has ruled that Telecom companies will not compensate mobile phone users for the inconvenience caused by call drops as service provider alone can not be balmed for call drops.

A bench headed by Justices Kurian Joseph and R F Nariman termed Trai’s rule “arbitrary, illegal and unreasonable”.  In October 2015, Trai ordered operators to pay Re 1 for every call drop to the user, with a maximum of three per day. The regulation was to come into effect from January but service providers had refused to pay compensations to the consumers, and had taken the case to SC. 

Source – The Hindu


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