Arthunkal Police Station Becomes India’s First ISO-Certified Station

Arthunkal Police Station in Alappuzha district, Kerala, has become the first police station in India to receive the IS/ISO 9001:2015 Quality Management System (QMS) certification, awarded by the Bureau of Indian Standards (BIS). The certificate was officially presented on July 10, 2025, recognising the station’s dedication to delivering quality service in policing and public safety.

A First for Indian Police

The ISO 9001:2015 certification was formally awarded by BIS during a special ceremony at Arthunkal Police Station. This recognition is based on the station’s excellent work in crime prevention, investigation, traffic control, public grievance redressal, and overall law enforcement activities.

The certification was handed over by Sri Praveen Khanna, Deputy Director General (Standardization), BIS, to Sri Ravada Azad Chandrashekhar, State Police Chief of Kerala, in the presence of senior officers including G. Venkatanarayanan, S. Syamsundar (IG, South Zone), and Dr. S. Sateesh Bino (DIG, Ernakulam Range).

Highlights of the Event

The event began with a welcome address by Sri M.P. Mohanachandran, District Police Chief, Alappuzha, and a presidential address by Sri H. Venkatesh, ADGP (Law & Order). In his keynote speech, Sri Ravada Azad Chandrashekhar highlighted the importance of following global quality standards in policing to enhance public trust and service efficiency.

The programme concluded with a vote of thanks by Sri Harish Jain, Assistant Superintendent of Police (ASP), Cherthala, who is leading the Modernised Cherthala Police Programme—an effort to modernize local policing through better systems and infrastructure.

A Model for Other Police Stations

The achievement is part of Kerala Police’s larger mission to bring structured reforms to policing, aligning with national and international standards. The Modernised Cherthala Police Programme, led by ASP Harish Jain, focuses on upgrading police stations through better service, transparency, and citizen involvement.

This certification sets a benchmark for police stations across India, showing that high standards in crime control and public service are possible and measurable.