Emirates introduces first robotic check-in assistant in the world

Emirates introduces World’s first robotic check-in assistant

Sara, the world’s first robotic check-in assistant, has been unveiled by Dubai-based airline Emirates. Sara is part of a new City Check-in and Travel Store which recently opened in Dubai’s financial district. The robot uses facial recognition technology to match customer’s faces with scanned passports, check them in, and guide them to the luggage drop area.

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Passengers can also drop luggage as early as 24 hours before their flight. Sara can print boarding passes and is portable, making it easier for travellers to get assistance if needed. Emirates passengers also have access to select lifestyle facilities with complimentary access to exclusive discounts at restaurants, gyms, and luxury stores. The Emirates airline is focused on enhancing the customer experience and leading the way in the aviation industry through technology and innovation.

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