The Government e-Marketplace (GeM), India’s flagship public procurement platform, celebrated its 8th Incorporation Day on May 19, 2025, by highlighting its inclusive impact on the digital economy. The platform has empowered over 10 lakh micro and small enterprises (MSEs), integrated 1.84 lakh women entrepreneurs, and enabled key national procurements. Marking a new digital milestone, GeM also launched India’s first generative AI chatbot for public services.
Why in News?
GeM marked its 8th Incorporation Day on May 19, 2025, showcasing its achievements in inclusive procurement, launch of a GenAI chatbot, and continued efforts in supporting MSMEs, women entrepreneurs, and artisans. The celebration underscores the platform’s evolution as a transparent, technology-driven procurement ecosystem for India.
- Background & Purpose of GeM
- Launched in 2016, GeM is India’s national public procurement portal, facilitating end-to-end procurement by government entities.
- It was established to promote transparency, efficiency, and inclusiveness in public procurement.
Key Milestones and Achievements
- Over 10 lakh MSEs onboarded.
- 1.3 lakh artisans and weavers empowered.
- 1.84 lakh women entrepreneurs integrated.
- 31,000 startups active on the platform.
- 97% of transactions are now free of transaction charges.
- Fee reductions from ₹72.5 lakh to ₹3 lakh for high-value orders.
- Caution money cut by 60% for sellers with turnover under ₹1 crore.
Major Transactions on GeM
- ₹5,000 crore for Akash Missile System equipment.
- ₹5,085 crore in vaccine procurement.
- Support for drone-as-a-service, chartered flight leasing, and CT scanners for hospitals.
GeMAI – India’s First GenAI Chatbot
- GeM introduced GeMAI, a generative AI-powered chatbot, the first in India’s public sector.
- It supports voice and text in 10 Indian languages for enhanced user support.
National Adoption & Integration
- Adopted by all 36 States/UTs.
- Mandatory usage in 8 states including Gujarat, Maharashtra, Assam, etc.
- IFMS integration completed in Delhi, West Bengal, Kerala, etc.
Global Recognition & Cost Efficiency
- Recognized by World Bank and featured in the Economic Survey.
- Government procurement on GeM yields 10% average savings.
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