Good Governance Week to Begin on December 19, 2024

Good Governance Week 2024 is scheduled to take place from December 19 to December 24, 2024. As part of this national initiative, the Prashasan Gaon Ki Ore campaign will be held across more than 700 districts, states, and union territories of India. The campaign focuses on the redressal of public grievances and enhancing service delivery to rural areas. The campaign is a significant element of the Good Governance Week, which highlights the government’s commitment to improving governance and reaching out to citizens, especially in rural areas.

Key Highlights of Good Governance Week 2024

Campaign Duration

• December 19 to December 24, 2024.

Objective

• The core objective of the Prashasan Gaon Ki Ore campaign is to improve governance and service delivery, particularly in rural areas.
• It will focus on resolving public grievances and addressing service delivery challenges.

Key Message from Prime Minister

• Prime Minister Narendra Modi emphasized the campaign’s transformative approach, stating that it is not just a slogan but a grassroots democracy effort aimed at improving governance and ensuring that development reaches rural communities.

Virtual Launch and Participation

• The campaign will be launched virtually, with the participation of Chief Secretaries, AR Secretaries, and District Collectors (DCs)/District Magistrates (DMs) from all states and union territories.
• Key speakers at the inaugural webinar will include,
• Secretary, DARPG
• Chief Secretaries from Maharashtra, Madhya Pradesh, Assam
• Principal Secretary, Administrative Reforms, Bihar

Public Grievance Redressal

• The campaign will focus on the redressal of public grievances through various channels,
• Special camps organized in districts for grievance redressal.
• Grievances addressed through CPGRAMS (Centralized Public Grievance Redress and Monitoring System).
• Resolution of complaints via State portals.

Service Delivery

• There will be a focus on improving service delivery through dedicated apps and portals, ensuring timely disposal of applications and resolving citizen queries effectively.

Workshops and Knowledge Dissemination

• Workshops on Good Governance Practices will be held in more than 700 districts, focusing on sharing successful practices and resolving public grievances.
• A national workshop will be held in Dr. Ambedkar International Center, New Delhi on December 23, 2024. The event will be graced by the Hon’ble Minister of State (MoS) for Personnel, Public Grievances and Pensions and will be attended by prominent government officers and officials.

Dedicated Portal

• A dedicated portal, https://darpgapps.nic.in/GGW24, was launched on December 10, 2024, to facilitate the activities under the campaign.

Activities to be Conducted

• Public Grievances Redressal: Special camps and online platforms will be used for the redressal of grievances.
• Service Delivery: Focus on improving the delivery of services through dedicated mobile apps and portals.
• Dissemination of Good Governance Practices: Sharing success stories and best practices in governance.
• Workshops on December 23, 2024: All districts will organize workshops to discuss and share good governance practices.

Summary/Static	Details
Why in the news?	Good Governance Week to Begin on December 19, 2024
Event Duration	December 19 to December 24, 2024
Campaign Focus	Redressal of public grievances and improving service delivery
Message from PM	Transformation of governance to reach rural areas, grassroots democracy
Virtual Launch	Participation of Chief Secretaries, AR Secretaries, DCs/DMs from all states and UTs
Grievance Redressal Activities	– Special grievance redressal camps – CPGRAMS and State portals used for grievance resolution
Service Delivery Focus	– Timely disposal of applications and queries
National Level Workshop	Dr. Ambedkar International Center, New Delhi on December 23, 2024
Key Activities	– Public grievances redressed through special camps, CPGRAMS, and State portals – Service delivery applications disposed – Success stories of grievance resolution and good governance practices shared
Target Audience	Citizens in rural and urban areas, government officials, and stakeholders in governance
Impact	Empowerment of citizens, improved governance, and efficient service delivery