HDFC Bank, Indian Army, and CSC Academy Expand Project NAMAN

HDFC Bank, in collaboration with the Indian Army and CSC Academy, has renewed its Memorandum of Understanding (MoU) to expand Project NAMAN—an initiative aimed at supporting Army veterans, their families, and their next of kin. Under this agreement, Common Service Centres (CSCs) will be established across 26 Directorate of Indian Army Veterans (DIAV) locations, providing essential pension services, Government-to-Citizen (G2C) services, and Business-to-Consumer (B2C) services at defense establishments. This initiative is part of HDFC Bank’s Parivartan programme, which promotes economic inclusiveness for veterans and their families.

Key Highlights of Project NAMAN Expansion

About the Initiative

• Project NAMAN is designed to support Army veterans, their families, and next of kin.
• CSC centers, operated by veterans or their families, offer essential services, including,

Pension-related assistance

• Government-to-Citizen (G2C) services
• Business-to-Consumer (B2C) services

MoU Renewal and Stakeholders

The tripartite MoU was renewed between,

• HDFC Bank Limited (under its Parivartan programme)
• Directorate of Indian Army Veterans (DIAV)

CSC Academy

The MoU was signed by key officials, including,

• Satyen Modi, EVP & Business Head, Alternate Banking Channels – HDFC Bank
• Pravin Chandekar, CEO – CSC Academy
• Brigadier, Directorate of Indian Army Veterans
• Senior officials from HDFC Bank, CSC Academy, and the Indian Army

Phase-Wise Expansion

• First Phase (September 2023)
• 14 DIAV locations were selected for the initial launch of Common Service Centres (CSCs).
• Second Phase (March 2025)
• The project expands to 26 DIAV locations across:
• Rajasthan, West Bengal, Himachal Pradesh, Maharashtra, Gujarat, Madhya Pradesh, Punjab, Jammu & Kashmir, Meghalaya, Bihar, Odisha, and New Delhi.

Impact & Benefits

The new CSC centers will provide,

• Financial literacy and skill development training to veterans and their families.
• Assistance in accessing government schemes and financial products.
• Support in becoming financially independent.
• Financial Support: Individuals managing the CSCs will receive a monthly monetary grant for 12 months to sustain operations.

Summary/Static	Details
Why in the news?	HDFC Bank, Indian Army, and CSC Academy Expand Project NAMAN
Initiative By	HDFC Bank, Indian Army (DIAV), CSC Academy
Objective	To support Army veterans, their families, and next of kin with pension and financial services.
First Phase (2023)	14 DIAV locations were provided CSC centers.
Second Phase (2025)	Expansion to 26 DIAV locations across multiple states.
Services Provided	Pension assistance, G2C services, B2C services, skill development, financial training.
HDFC Bank’s Role	Providing financial support under its Parivartan programme.
Financial Support	CSC operators receive a monthly grant for 12 months.
Key Stakeholders	HDFC Bank, DIAV, CSC Academy, Indian Army officials.
Geographical Reach	Rajasthan, West Bengal, Himachal Pradesh, Maharashtra, Gujarat, MP, Punjab, J&K, Meghalaya, Bihar, Odisha, New Delhi.