IDFC FIRST Bank, in partnership with Swift, has introduced a groundbreaking real-time tracking service for international money transfers. Available on its award-winning mobile app and internet banking platforms, this service positions IDFC FIRST Bank as the first Indian bank to offer end-to-end traceability for cross-border payments. This service aligns with the bank’s “Customer First” philosophy, aimed at bringing the transparency and speed of UPI and IMPS digital payments to international transactions.
In response to customer demands for transparency similar to local digital payments, IDFC FIRST Bank’s Swift GPI integration enables users to monitor international transfers in real time. Through the mobile app or internet banking, customers can now access the exact status of funds during the transfer, whether in transit or credited to the recipient. The Swift GPI system also alerts users to potential issues, such as insufficient recipient information, allowing them to take corrective action swiftly.
Alongside this service, IDFC FIRST Bank is offering free real-time tracking under the “Pay Abroad” feature, where no additional processing fees apply. This value-added service is particularly beneficial for purposes permitted under the Reserve Bank of India’s Liberalised Remittance Scheme (LRS), such as education, medical expenses, and family maintenance abroad.
This service represents a significant step in IDFC FIRST Bank’s mission to provide seamless, technology-driven banking solutions. By integrating advanced Swift GPI functionalities, the bank aligns with global banking standards, demonstrating a commitment to ethical, transparent, and socially responsible banking.
Why in News | Key Points |
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IDFC FIRST Bank launches real-time tracking for international money transfers | IDFC FIRST Bank is the first Indian bank to offer real-time tracking of international money transfers via Swift GPI. |
Collaboration with Swift | Swift GPI (Global Payments Innovation) used for real-time tracking of cross-border payments. |
Service Availability | Available through IDFC FIRST Bank’s mobile app and internet banking. |
Free Service | The real-time tracking service is complimentary with Pay Abroad, with no processing charges. |
RBI Scheme for Remittances | Residents can send money abroad under the Liberalised Remittance Scheme (LRS) for purposes like education, medical, and family maintenance. |
Customer Benefits | Real-time tracking, issue resolution for transaction delays, and enhanced convenience. |
Swift GPI Features | Offers near real-time tracking of payments, increasing speed, transparency, and traceability. |
IDFC FIRST Bank’s Ethical Approach | No charges on savings accounts (including IMPS, RTGS, NEFT, ATM withdrawals), focusing on transparency and customer benefit. |
Technological Innovation | IDFC FIRST Bank’s mobile app includes 250+ features, including goal-based investing, personal finance manager, and UPI on Credit Cards. |
IDFC FIRST Bank’s Social Banking Focus | Bank has financed over 40 million customers, including SME loans, mobility loans, and sanitation loans. |
Key Leadership (IDFC FIRST Bank) | Mr. Chinmay Dhoble, Head Retail Liabilities & Branch Banking; Mr. Kiran Shetty, CEO of Swift. |
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