Prime Minister Narendra Modi has launched two innovative customer-centric initiatives of the Reserve Bank of India (RBI). These initiatives are the RBI Retail Direct Scheme and the Reserve Bank – Integrated Ombudsman Scheme. There will be a single point of reference for customers to file their complaints, submit the documents, track status, and provide feedback.
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About the RBI Retail Direct Scheme
About the Reserve Bank- Integrated Ombudsman Scheme
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