SEBI Launches AI Chatbot 'SEVA' for Investors
The Securities and Exchange Board of India (SEBI) has launched SCORES 2.0, an upgraded version of its Complaint Redress System (SCORES), to strengthen mechanisms for addressing investor complaints. This enhanced system features automated routing, oversight by designated authorities, and streamlined processes.
Understanding SEBI SCORES: SEBI Complaint Redress System (SCORES) is an online platform launched in June 2011, allowing investors to lodge complaints in the securities market via web URL and an app.
SCORES 2.0 represents a significant advancement in SEBI’s commitment to enhancing investor protection and streamlining complaint resolution in the securities market.
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