VB-G RAM G Act Grievance Redressal Rules 2026: 15-Day Deadline for Complaints

The Centre has notified the VB-G RAM G Grievance Redressal Rules of 2026, it sets up a three-tier grievance mechanism for the rural employment guarantee program. This includes the gram panchayat, block, and district levels. These rules also ensure that grievances are to be addressed in just 15 days. It requires an investigation within a specified period and digital grievance registration.

What are the VB-G RAM G Grievance Redressal Rules 2026?

The Ministry of Rural Development notified the VB-G RAM G Grievance Redressal Rules, 2026 on 2nd November 2026.

It ensures that state governments have a grievance redressal mechanism at the gram panchayat level, block level, and district level. It provides various means of filing complaints.

All complaints will be mandatorily registered and digitally tracked. A timeframe has been provided for investigation.

Important Aspects of the VB-G RAM G Grievance Redressal Rules

1. Three-tier grievance redressal mechanism

The states need to put in place a grievance redressal mechanism. This will be at the following levels,

• Gram Panchayat Level
• Block Level
• District Level

A Grievance Redressal Officer will be appointed by the state government at appropriate levels. This officer will receive, register, investigate, and resolve complaints. There will be a District Programme Coordinator who will supervise the grievance redressal mechanism.

2. Multiple Avenues of Filing Complaints

Anyone can file any grievance related to the implementation of the scheme by,

• Visiting the Grievance Redressal Officer
• Sending via speed post with proof of delivery
• Using the designated Digital Public Infrastructure (DPI)
• Calling them

The rules ensure that complaints can be filed in any format, language, avenue, without any issues. It states that no grievance shall be rejected for being filed in any form, language, mode, or manner.

3. Mandatory Registration

All physical complaints received at gram panchayat, block, and district level will be entered into the digital system the same day or next working day.

These complaints will be acknowledged by providing,

• Reference number.
• Date of receipt.
• Designation of the authority.

4. Investigation within 7 working days and resolution within 15 working days.

There are two key timeframes provided in the rules

• Investigation – Investigation will be completed within 7 working days.
• Resolution – The complaint will be resolved within 15 days.

The Grievance Redressal Officer has the right to request for relevant registers, documents, reports, records, and digital data from concerned authorities during the investigation. The complainant must be given a reasonable opportunity to present their case.

5. End-to-End Digital Tracking

• The grievance will be tracked using the designated digital infrastructure.
• In case the grievance is not resolved within 15 days it must be escalated to the next higher level as per the mechanism provided by the state government. The complaint will be tracked digitally.

6. Appeal Provision

• An appeal mechanism has been provided. Appeals will be filed and resolved as per clauses (i), (j), and (k) of paragraph 28 of Schedule I of VB-G RAM G Act, 2025.

Important Details about the VB-G RAM G Act 2025

The Viksit Bharat–Guarantee for Rozgar and Ajeevika Mission (Gramin) Act, 2025 governs the rural employment guarantee programme.

Key provisions of the Act include,

• Statutory guarantee of 125 days of wage employment. Every eligible rural household will get 125 days of wage employment in a financial year. This will be if their adult members volunteer to do unskilled manual work.
• Water security, core rural infrastructure, livelihood infrastructure, and mitigation of extreme weather events. This Act aims to improve water security, core rural infrastructure, livelihood infrastructure, and mitigation of extreme weather events.
• Grievance redressal mechanism. The Act provides for an institution to receive complaints. This is done with a dated acknowledgement, investigation within a timeframe, corrective action, and escalations for unresolved complaints. This is covered under Schedule I.
• Schedule I also contains provisions for a grievance receiving mechanism at the ward level. At least one specific day a week must be designated for officials to be available to receive complaints.

Timeframe for Appeals

Schedule I provides for,

• Appeals must be filed within 45 days of the order.
• Appeals must be resolved within 30 days of receipt.