Private sector lender Axis Bank has launched an Automated Voice Assistant ‘AXAA’. AXAA is an artificial intelligence-powered conversational voice BOT. The Automated Voice Assistant will function like a humanoid and has the ability to change the paradigm of customer experience from conventional Interactive Voice Response (IVR) system.
‘AXAA’, an artificial intelligence-powered conversational voice BOT can converse in English, Hindi and Hinglish. It has the capacity to address one lakh customer queries and requests per day. Hence, it will enhance customer experience by enabling in-depth understanding of their queries, its context and the intent of the call.
Important takeaways for all competitive exams:
The Goods and Services Tax (GST) is set for a major overhaul as the Centre…
On August 15, 2025, during the 79th Independence Day address from the Red Fort, Prime…
On August 15, 2025, during his 79th Independence Day address from the Red Fort, Prime…
On August 15, 2025, Prime Minister Narendra Modi delivered the longest Independence Day address in…
In a powerful Independence Day address from the Red Fort, Prime Minister Narendra Modi unveiled…
In a bold and timely assertion of its growing technological and administrative competence, India is…
![](data:image/svg+xml;charset=utf-8,<svg height="130px" width="300px" xmlns="http://www.w3.org/2000/svg" version="1.1"/>)
![](data:image/svg+xml;charset=utf-8,<svg height="34px" width="156px" xmlns="http://www.w3.org/2000/svg" version="1.1"/>)
