Dell India Appoints Anurag Arora as Senior Director and General Manager

Dell Technologies has announced the appointment of Anurag Arora as the new Senior Director and General Manager for its Consumer Sales business in India. With over 28 years of industry experience, Anurag will be responsible for spearheading growth strategy, omnichannel sales, and customer engagement in one of Dell’s most dynamic markets. This leadership move reflects Dell’s intent to strengthen its position in the competitive Indian consumer electronics space, especially as demand for laptops, desktops, and hybrid devices continues to rise post-pandemic.

Anurag Arora: A Veteran in Consumer Technology

With a rich background across sales, product management, distribution, e-commerce, and large-format retail, Anurag Arora brings with him nearly three decades of experience at top-tier consumer brands.

Career Snapshot

  • Experience: 28+ years in technology and consumer sectors
  • Expertise: Omnichannel retail strategy, product marketing, digital platforms
  • Joined Dell Technologies: July 2020
  • Previous Contributions at Dell: Instrumental in expanding Dell.com India, enhancing retail strategy, and integrating online-offline experiences

In his new role, Anurag will focus on driving Dell’s consumer business strategy, overseeing sales performance, and strengthening partnerships across digital, retail, and channel platforms.

Leadership Backing and Vision

Rajkumar Rishi, Vice President and General Manager, Consumer Business, Asia Pacific and Japan at Dell Technologies, welcomed Anurag’s appointment, stating that his leadership will “advance strategic priorities, deliver innovative technology, and enhance customer experience.”

This transition is aligned with Dell’s broader Asia-Pacific growth roadmap, where India plays a central role due to its expanding consumer base and digital adoption.

Dell’s Position in the Indian Consumer Market

Dell is among the top three PC brands in India, competing with HP and Lenovo. The company has consistently focused on,

  • Offering student- and work-from-home-centric laptops
  • Boosting sales through festive-season campaigns
  • Expanding after-sales support via Dell Premium Support and ProSupport models
  • Introducing AI-powered PCs and hybrid work devices tailored to Indian needs

Anurag’s expertise is expected to add renewed energy to these ongoing initiatives, positioning Dell for sustained leadership in the Indian PC segment.

Shivam

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