Global IT research firm Everest Group has released its annual PEAK Matrix Service Provider of the Year Awards for Information Technology (IT) services. The rankings recognise large IT service providers with over $2 billion in annual revenue who have demonstrated superior capabilities and service strategies.
For the seventh year in a row, Accenture has secured the number one spot in the rankings, followed by Tata Consultancy Services (TCS), Capgemini, Wipro, and HCLTech. TCS climbed to second place, while Capgemini and Wipro each rose three positions in the rankings over last year.
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The 2023 ITS rankings saw major ups and downs, with Capgemini moving up to third place from sixth, while Wipro moved up to fourth place from seventh. On the other hand, Infosys slipped to seventh from second, while HCL dropped to fifth from fourth and Cognizant to sixth from fifth.
Newcomers to the ITS leaderboard this year include LTIMindtree (No. 10), EY (No. 18), Orange Business Services (No. 19), and EPAM (No. 20). Meanwhile, UST Global and EXL exited the list in 2023.
The ITS rankings also recognise Star Performers of the Year, who achieved the greatest positive relative year-on-year movement on the PEAK Matrix assessment. This year’s Star Performers include LTIMindtree, TCS, Capgemini, and HCLTech.
The Top 3 ITS Challengers in the 2023 awards are Mphasis, Virtusa, and Zensar. Zensar is also recognised as the Top ITS Challenger Star Performer for achieving the greatest cumulative upward mobility within the Top ITS Challengers list.
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