Categories: National

GoI notifies new “Electricity (Rights of Consumers) Rules, 2020”

The Union Power Ministry, R. K. Singh has framed the new ‘Electricity (Rights of Consumers) Rules, 2020. These rules shall empower the consumers of electricity and added that these Rules emanate from the conviction that the power systems exist to serve the consumers and the consumers have rights to get the reliable services and quality electricity.

WARRIOR 4.0 | Banking Awareness Batch for SBI, RRB, RBI and IBPS Exams | Bilingual | Live Class

About Electricity (Rights of Consumers) Rules 2020:

These rules provide for Rights of consumers and Obligations of Distribution licensees.
The distribution licensee shall supply 24×7 power to all consumers.
However, the commission may specify lower hours of supply for some categories of consumers like agriculture.

Following key areas are covered in the Electricity (Rights of consumers) Rules:

Rights of consumers and Obligations of Distribution licensees
Release of new connection and modification in an existing connection
Metering arrangement
Billing and Payment
Disconnection and Reconnection
Reliability of supply
Consumer as Prosumer
Standards of Performance of licensee
Compensation Mechanism
Call Centre for Consumer Services
Grievance redressal mechanism

Find More National News Here

Sumit Arora

As a team lead and current affairs writer at Adda247, I am responsible for researching and producing engaging, informative content designed to assist candidates in preparing for national and state-level competitive government exams. I specialize in crafting insightful articles that keep aspirants updated on the latest trends and developments in current affairs. With a strong emphasis on educational excellence, my goal is to equip readers with the knowledge and confidence needed to excel in their exams. Through well-researched and thoughtfully written content, I strive to guide and support candidates on their journey to success.