Gujarat Launches e-Zero FIR System for Cyber Financial Fraud Cases: Here’s How It Works

The e-Zero FIR system has been introduced by the Gujarat Government to facilitate cyber financial fraud complaints without the need for the victims to visit a police station. Honorable This system was launched on 27th July 2026, by Deputy Chief Minister Harsh Sanghavi in Gandhinagar, and it aims to enable quick investigations, enhance the possibility of to recovering the amount that was defrauded, and ease the reporting of cybercrime cases. The system has been designed in collaboration with I4C (Indian Cyber Crime Coordination Centre), organized under the Ministry of Home Affairs.

What Is e-Zero FIR System?

e-Zero FIR is a digital system that provides victims of cyber fraud with an immediate and seamless way to initiate the FIR filing process after reporting a financial cyber crime.

With the new implementation,

• FIR’s filed through 1930 National Cybercrime Helpline is transformed into e-Zero FIR.
• The FIR is electronically sent at the concerned police station.
• The police officer contacts the complainant to procure more information.
• The FIR is formally registered as per the legal procedures.
• The investigation starts instantly.

The main aim of the implementation is to enhance the police response time during the crucial hours of cyber fraud.

How the New System Functions

The Complaints System has been made simpler now in order to solve complaints quickly and easily.

Step 1: Complain of Fraud

The people who have been victims of the cyber fraud call the 1930 National Cybercrime Helpline to lodge their complaint.

Step 2: Automatic generation of e-Zero FIR

The complaint leads to automatic generation of e-Zero FIR through the integrated digital system.

Step 3: Electronic transportation of FIR

The e-Zero FIR is sent electronically to the police station concerned.

Step 4: Police verification

The police investigating officers get in touch with the complainant in order to confirm the details and provide the required legal formalities.

Step 5: Instant Investigation

The police start with the necessary investigation and take steps to catch the fraudster and retrieve the money if possible.

Key Objectives of the Initiative

The e-Zero FIR system has been launched in order to,

• Make it possible for victims to report cyber crime online.
• Help in speeding up FIR registration.
• Enhance chances of blocking fraudulent transactions.
• Augment cooperation between cyber investigation authorities.
• Strengthen the tech-based policing in Gujarat.
• Facilitate the process of availing citizen services faster and more efficiently using latest technology.

Developed in Partnership with I4C

The implementation of the project has involved collaboration with I4C, which is part of the central government of India.

I4C is a national institution that has the following responsibilities,

• Coordinating investigations concerning cybercrime
• Initiating preventive measures against cybercrime
• Developing cyber forensic techniques
• Helping the police in different states by means of technologies and intelligence
• Raising public awareness in terms of cybercrime and attacks.

By integrating the e-Zero FIR system of Gujarat with the I4C, the state can transfer the information required in the investigation of cyber financial frauds in a faster and more effective way.