In a significant move aimed at enhancing convenience and accessibility for users, the National Payments Corporation of India (NPCI) unveiled two conversational payments initiatives during the Global Fintech Fest. These initiatives, ‘Hello UPI’ and ‘Bharat BillPay Connect,’ mark a significant step forward in facilitating seamless digital transactions through natural language conversations.
Empowering Conversational Payments: ‘Hello UPI’ empowers users to conduct payments effortlessly through interactive conversations with their smartphones. Whether it involves splitting a restaurant bill, sending money to a friend, or settling utility bills, this initiative simplifies the payment process.
Bill Payments Through Voice Assistants: ‘Bharat BillPay Connect’ facilitates effortless bill payments through natural conversations with popular voice assistants like Alexa. Users can seamlessly settle their bills using voice commands, further simplifying the payment process.
Instant Voice Confirmation: Users can conveniently fetch and pay their bills through voice commands on smart home devices and receive instant voice confirmations. Additionally, this feature extends to bill payments made at physical collection centers through payment soundbox devices.
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