Microsoft has launched Jugalbandi, a generative AI-driven multilingual chatbot accessible via popular messaging platform, WhatsApp. The bot has been especially made to cover areas of rural India which aren’t easily penetrated through media and lack access to government’s welfare activities. The chatbot has been developed by AI4Bharat in collaboration with IIT Madras. It is aimed at providing personalised assistance by understanding user queries in multiple languages, whether spoken or typed. The chatbot was launched in April and has been tested in Biwan, a village near India’s capital city of New Delhi.
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