Categories: Business

NPCI launches UPI-Help on BHIM app for Grievance Redressal

The National Payments Corporation of India (NPCI), the umbrella entity for digital payments in India, has launched a new application named “UPI-Help” on BHIM UPI, which will act as a grievance redressal mechanism for the users of the BHIM application. Initially, UPI-Help has been made live on the BHIM app for the customers of State Bank of India, AXIS Bank, HDFC Bank, and ICICI Bank. Users of other banks participating in UPI will also be added to UPI-Help soon.

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The UPI-Help will enable the users to:

check the status of the pending transactions,
raise complaints against transactions that have not been processed
raise complaints against money that has not reached the beneficiary
raise complaints against merchant transactions

Important takeaways for all competitive exams:

National Payments Corporation of India MD & CEO: Dilip Asbe.
National Payments Corporation of India Headquarters: Mumbai.
National Payments Corporation of India Founded: 2008.

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Sumit Arora

As a team lead and current affairs writer at Adda247, I am responsible for researching and producing engaging, informative content designed to assist candidates in preparing for national and state-level competitive government exams. I specialize in crafting insightful articles that keep aspirants updated on the latest trends and developments in current affairs. With a strong emphasis on educational excellence, my goal is to equip readers with the knowledge and confidence needed to excel in their exams. Through well-researched and thoughtfully written content, I strive to guide and support candidates on their journey to success.