Twitter has announced the appointment of California-based Jeremy Kessel as the new Grievance Officer for India. Kessel is the Global Legal Policy Director of Twitter. The appointment of Grievance Officer by social media companies is mandated under the new Information Technology Rules, 2021.
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However, the appointment of Kessel is not seen to be in line with new IT rules guidelines, which mandate that the grievance redressal officer should be a resident of India.
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