Twitter has named Vinay Prakash as the Resident Grievance Officer (RGO) for India, as per the information updated on its website. Users can contact Vinay Prakash using an email ID listed on the page. Earlier the US-based company had announced the appointment of California-based Jeremy Kessel as the new Grievance Officer for India.
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However, as per the new IT rules in India, social media platforms with over 50 lakh users are mandated to appoint three key personnel namely chief compliance officer, nodal officer and grievance officer, and all these three personnel have to be residents in India.
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