UIDAI Partners with Sarvam AI to Enhance Aadhaar Services with AI-Powered Solutions

The Unique Identification Authority of India (UIDAI) has joined hands with Sarvam AI, a Bengaluru-based indigenous Generative AI (GenAI) company, to improve the user experience of Aadhaar services. This collaboration, effective from March 18, 2025, introduces AI-powered voice interactions, real-time fraud detection, and multilingual support, making Aadhaar services more accessible, secure, and efficient. The custom-built GenAI stack will operate within UIDAI’s secure infrastructure, ensuring data privacy and sovereignty. This one-year agreement, extendable by another year, reflects UIDAI’s commitment to technological advancements and user-centric innovations.

Key Highlights of the UIDAI-Sarvam AI Partnership

  • Partnership Objective: Enhance Aadhaar service accessibility, security, and user experience

AI-Powered Voice Interactions

  • Enables near real-time feedback from Aadhaar users
  • Helps detect overcharging during enrollment and updates

Real-Time Fraud Detection

  • AI-driven alerts for suspicious authentication requests
  • Strengthens security and prevents misuse of Aadhaar data

Multilingual AI Support

  • Supports 10 languages: Hindi, English, Telugu, Tamil, Marathi, Gujarati, Kannada, Odia, Punjabi, and Malayalam
  • More languages to be added in the coming months

Data Security Measures

  • AI solution hosted on-premise in UIDAI’s air-gapped infrastructure
  • Ensures no data leaves UIDAI’s secure environment, maintaining compliance with data sovereignty

Collaboration Framework

  • Developed through UIDAI’s volunteer policy, fostering industry participation
  • Sarvam AI’s volunteers worked closely with UIDAI’s Technology Centre in Bengaluru
  • UIDAI retains full ownership of the GenAI solution

Agreement Validity

  • Initially for one year, extendable by another year

Statements from Leadership

  • Bhuvnesh Kumar (CEO, UIDAI): GenAI marks the next phase in UIDAI’s innovation journey
  • Vivek Raghavan (Co-Founder, Sarvam AI): AI can drive public good through collaborations like this
Summary/Static Details
Why in the news? UIDAI Partners with Sarvam AI to Enhance Aadhaar Services with AI-Powered Solutions
Partnership Announced On March 18, 2025
Organizations Involved UIDAI, Sarvam AI
Key Objectives Improve user experience, enhance security, expand accessibility
AI-Powered Features Voice interactions, real-time fraud alerts, multilingual support
Supported Languages 10 languages, with more to be added
Security Measures On-premise AI solution, no data leaves UIDAI
Agreement Duration 1 year (extendable by another year)
Development Approach Industry collaboration via UIDAI’s volunteer policy
Solution Ownership UIDAI retains full control
Leadership Views Innovation-focused, AI for public good
Shivam

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