IndusInd Bank’s ‘Indus Merchant Solutions’ App won Digital CX Awards 2022

‘Indus Merchant Solutions’, a mobile app for merchants of IndusInd Bank, got the Digital CX Awards 2022 for ‘Outstanding Digital CX – SME Payments’. The Digital CX Awards is organized by Digital Banker, a globally trusted financial news service provider. Indus Merchant Solutions being adjudged as a winner is a testament to its strength in offering customers a seamless banking experience, which aligns with the Bank’s ethos of ’customer-centricity.

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About the ‘Indus Merchant Solutions’:

‘Indus Merchant Solutions’ was launched in November 2021. It is a mobile application (app) to enable merchants, retailers, and professionals to various facilities such as Accepting instant cashless payments through multiple digital modes, Tracking inventory via in-built dashboards, Apply for an exclusive Point of Sale (POS) machine to facilitate card-based payments, Avail small ticket business loans from the Bank, etc.

About the Digital CX Awards:

The Digital CX Awards is organised by Digital Banker, a globally trusted financial news service provider that recognises the world’s leading Financial Services Organisations (FSO) that blend the best of technology, and innovation, with the power of their people to provide a superior customer experience and reinvent their industry. This year, the awards received over 600 submissions from 127 marquees FSOs across the globe.

Important takeaways for all competitive exams:

• IndusInd Bank Founded: 1994;
• IndusInd Bank Headquarters: Mumbai, Maharashtra;
• IndusInd Bank MD & CEO: Sumant Kathpalia;
• IndusInd Bank Tagline: We Make You Feel Richer.

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