Categories: Banking

ICICI Bank launches voice banking services for its customers

Industrial Credit and Investment Corporation of India(ICICI) bank starts a new feature of voice banking services on Amazon Alexa and Google Assistant for their customers. The service will enable customers to #BankWithTheirVoice and get answers to banking queries, check account balance & transactions, credit card due date and more.

Click Here To Get Test Series For SBI PO 2020

The company’s new voice banking service uses an omnichannel bot called iPal to allow users to interact with virtual assistants on Alexa or Google Assistant-powered devices. Bank customers not only ask their banking queries but also apply for a new product, locate their nearest branch or ATM, check for their account balance and new offers, recharge various services and transfer funds etc.

Important takeaways for all competitive exams:

Managing Director & CEO of ICICI Bank: Sandeep Bakhshi.
ICICI Bank Headquarters: Mumbai, Maharashtra.

Find More Banking News Here

Sumit Arora

As a team lead and current affairs writer at Adda247, I am responsible for researching and producing engaging, informative content designed to assist candidates in preparing for national and state-level competitive government exams. I specialize in crafting insightful articles that keep aspirants updated on the latest trends and developments in current affairs. With a strong emphasis on educational excellence, my goal is to equip readers with the knowledge and confidence needed to excel in their exams. Through well-researched and thoughtfully written content, I strive to guide and support candidates on their journey to success.