India Post to Sell BSNL SIMs via 1.65 Lakh Post Offices

In a major step towards enhancing rural telecom connectivity, the Department of Posts (DoP) and Bharat Sanchar Nigam Limited (BSNL) signed a strategic Memorandum of Understanding (MoU) on 17 September 2025 in New Delhi. This agreement aims to transform India’s vast postal network into last-mile service points for SIM sales and mobile recharge services, aligning with the objectives of Digital India and financial inclusion.

Key Objectives of the MoU

Expanding BSNL’s Reach

The MoU enables BSNL to leverage the 1.65 lakh+ post offices across India—most of which are in rural and semi-urban areas—to offer,

  • BSNL SIM card sales
  • Mobile recharge services
  • Customer onboarding for BSNL services

The move is designed to address the digital divide, especially in remote and underserved regions.

Terms and Implementation

  • The agreement is valid for one year from 17.09.2025
  • It is subject to renewal based on performance
  • Includes joint monitoring, monthly reconciliation, and data privacy safeguards

Pilot Success and National Rollout

Assam Pilot as Proof of Concept

The initiative was successfully piloted in Assam, where it demonstrated strong uptake. The model has now been deemed scalable for nationwide rollout, strengthening citizen access to digital infrastructure.

Role of Each Partner

BSNL will provide,

  • SIM card stock
  • Technical support and training

India Post will,

  • Act as Point of Sale (PoS)
  • Facilitate secure customer transactions

Static Facts

  • Date Signed: 17 September 2025
  • Location: New Delhi
  • Signatories
  • Ms. Manisha Bansal Badal, DoP
  • Shri. Deepak Garg, BSNL
  • Network Coverage: 1.65 lakh+ India Post offices
  • Pilot Region: Assam
Shivam

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