J&K launched ‘Jan Nigrani’ app to help people lodge complaints

The Department of Rural Development and Panchayati Raj, Jammu and Kashmir, under the e-governance initiative has launched an app ‘Jan Nigrani’, intended to help people lodge their complaints related to various schemes online. The Jan Nigrani app is a 24×7 internet-based platform aimed at reporting and resolving the grievances of the residents of J&K, against various government schemes launched by the department.

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Benefits of the Jan Nigrani app:

• The app would act as a single link between the residents and the officials by mapping concerned authorities related to the complaint about faster grievance redressal. The app has been developed as an e-governance initiative to provide a 24×7 platform to the people for redressal of their grievances.
• The application has been set at the block level with a seven-day time slot to redress any particular grievance. It will also check bogus or false complaints and can be downloaded from the Google play store of android software.
• The app would also facilitate accurate reporting of grievances using customised scheme-specific input forms to ensure minimal rejections on account of incomplete information.

Important takeaways for all competitive exams:

• J&K Lieutenant Governor: Manoj Sinha;
• J&K Formation (Union territory): 31 October 2019;
• J&K Capital: Jammu (winter), Srinagar (summer).

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