Prime Minister Narendra Modi launched ‘Mumbai One’, a QR-based digital ticketing app that integrates 11 public transport services across the Mumbai Metropolitan Region (MMR). Described as India’s first common mobility app, this initiative aligns with the national vision of ‘One Nation, One Mobility’, aiming to simplify public transport access and eliminate the need for separate tickets for each mode of travel.
What is the Mumbai One App?
Mumbai One is a unified mobile application designed to allow commuters to,
- Book a single digital ticket valid across metro, monorail, buses, and suburban trains
- Plan multimodal journeys with real-time route information
- Use QR-based cashless and contactless payment options
- Access features like emergency support, “Share My Location”, and a city guide
It supports a trilingual interface (Marathi, Hindi, English), enhancing accessibility for all demographics.
Key Features of Mumbai One
- Single-ticket access across all major public transport systems in MMR
- Includes Metro Lines 1, 2A, 3, and 7, Mumbai Suburban Railways, Monorail, and bus services from BEST, TMT, NMMT, KDMT, and MBMT
- Does not support season or return tickets for suburban trains currently
- No additional user fees; MMRDA bears incidental costs
- City guide with tourist attractions, eateries, and cultural events
- Hosted on MeitY-compliant Google Cloud Platform (GCP) using Google Kubernetes Engine (GKE) for scalability and security
- System capacity: 50 lakh transactions per day
- User base target: Grow from 10 lakh to 50 lakh in one year
Benefits for Commuters
With this app, daily passengers in Mumbai gain,
- A hassle-free, contactless, and cashless travel experience
- Elimination of confusion from multiple ticketing systems
- A multimodal journey planner to find the fastest and cheapest routes
- Better route planning with live updates and service alerts
- Enhanced personal safety features
Technical Backbone
Mumbai One is built on a secure, scalable, and cloud-native system,
- Compliant with MeitY (Ministry of Electronics and IT) guidelines
- Powered by Google Cloud Platform
- Uses Google Kubernetes Engine for performance and uptime
- Capable of supporting millions of simultaneous users
- This ensures long-term reliability and support for India’s growing urban population.
Static Facts and Takeaways
- App Name: Mumbai One
- Launch Date: October 8, 2025
- Launched By: Prime Minister Narendra Modi
- Purpose: Unified digital ticketing across 11 transport services in MMR
- Not Supported Yet: Suburban train season/return tickets
- QR-Based: Yes (for metro, bus, train, taxi)
- Languages Available: Marathi, Hindi, English
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