The Kempegowda International Airport, Bengaluru has won this year’s SKYTRAX Award for Best Regional Airport in India and Central Asia. The airport was voted by customers because of the Best Regional Airport in India & Central Asia for the third time in four years at the 2020 World Airport Awards.
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The Awards have supported the planet Airport Survey questionnaires completed by over 100 nationalities of airport customers during the 6-month survey period. The survey evaluated the customer experience across airport service and merchandise key performance indicators from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate.
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