In the year 2015, Bhavishya Nidhi Adalat was rechristened as Nidhi Aapke Nikat and in the year 2019, the outreach of the Nidhi Aapke Nikat Program was further improved by inviting participation of trade unions. In the year 2021, for grievances redressal of pensioners, an exclusive platform monthly Pension Adalat was initiated.
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The programme was e-launched by Labour and Employment Secretary Arti Ahuja from the EPFO Headquarters, in the presence of Central Provident Fund Commissioner and other officials. The event was attended online by more than 850 participants, including members of Parliament, members of Legislative Assemblies, CBT Members, Regional Committee members, District Collectors, officials from state and district administration, representatives from industrial bodies and officers from the field offices.
The Nidhi Aapke Nikat 2.0 will not be only grievance redressal platform and information exchange network for the employers and the employees but also a platform for exchange of information with the district level authorities of various State and Central Government departments. In this programme, a help desk will be created where members will get the online services like filing of online claim etc. Grievance redressal of the members will be done on the spot and in case any grievance could not be redressed on the spot, it will be registered on the grievance portal of EPFO and will be resolved on priority.
The Nidhi Aapke Nikat is a programme where EPFO stakeholders come to the EPFO field offices for grievance redressal, under the Nidhi Aapke Nikat 2.0, EPFO will reach out to the stakeholders, thereby increasing accessibility and visibility of the organisation, in all the districts of the country.