Categories: National

Govt Unveils Framework To Curb Fake Reviews On Ecommerce Platforms

Aiming to guard customers from fake online reviews of products, the Union government on  released a comprehensive set of guidelines which would come into effect from November 25 and would be voluntary in nature.

Buy Prime Test Series for all Banking, SSC, Insurance & other exams

More About This:

IS 19000:2022 is the standard that the BIS [Bureau of Indian Standards] has formulated for us, in consultation with us and the industry. Public consultations have taken place. Now, this is ready to be launched. On 25th November this will be in place.

What Has Been said:

The guidelines titled “Indian Standard (IS) 19000:2022 Online Consumer ReviewsPrinciples and Requirements for their Collection, Moderation and Publication”, will be applicable to every online platform which publishes consumer reviews.

“Taking cognizance of the impact of fake and deceptive reviews and protection of consumer interest in e-commerce, the Department of Consumer Affairs constituted a committee to develop a framework on checking fake and deceptive reviews in e-commerce on 10th June, 2022. The committee included various stakeholders including e-commerce companies, industry associations, consumer organizations and law chairs,” the statement said.

The reviews should be legitimate and the process of collecting, moderating and publishing of consumer reviews should be accurate, he said, adding that it should not be misleading. He said that protection of review authors’ personal information should be ensured.

The secretary said that companies like Zomato, Swiggy, Reliance Retail, Tata Sons, Amazon, Flipkart, Google, Meta, Mesho, Blinkit and Zepto were part of the consultation process and they have assured compliance with these standards.

Find More National News Here

 

Piyush Shukla

Recent Posts

Which is the largest Coriander Producing State in India?

Coriander is a very common spice used in almost every dish. It has a fresh…

5 mins ago

IAS Chanchal Kumar Takes Charge as I&B Secretary – What It Means for Media

Shri Chanchal Kumar has taken charge as the Secretary of the Ministry of Information and…

46 mins ago

Sand Artist Sudarshan Pattnaik Appointed Brand Ambassador for India Census 2027

The Government of India has appointed the Famous Sand artist Mr. Sudarshan Pattnaik as the…

1 hour ago

Good Friday 2026: Date, History, Meaning and Why This Sacred Day Matters Worldwide

Good Friday which is one of the most sacred days in Christianity. This day will…

2 hours ago

Which is the Most Consumed Beverage in the World?

Water is the most important drink in the world because every living being needs it…

17 hours ago

Which is the Only Continent with No Trees?

When we think about continents, we usually imagine green forests, tall trees and rich plant…

19 hours ago