National Workshop on e-office was inaugurated in New Delhi by Union Minister of State for Personnel, Public Grievances and Pensions, Dr Jitendra Singh. During the National Workshop on e-office, Centralized Public Grievance Redress And Monitoring System (CPGRAMS) Reforms also launched by the minister. After the launch, he stated that the number of public grievances has increased to 19 lakh at present from 2 lakh in 2014. The Government of India in 2019 has received 18.7 lakh public grievances and disposed 18.1 lakh of them.
The Centralized Public Grievance Redress And Monitoring System (CPGRAMS) 7.0 version has mapped the last mile grievance officers hence saving the time as well as improving the quality of disposal of cases. The CPGRAMS aligns with the Government of India’s vision of “Minimum Government-Maximum Governance”.
Simone Tata, a transformative figure in India’s business landscape and the step-mother of Ratan Tata,…
IndiGo Airlines is one of India’s most popular and trusted airlines. It is known for…
Many countries have different names in different languages. One such country is Germany, which is…
Northeast India is a region full of beautiful landscapes, green forests and rich culture. A…
Jharkhand, a state in eastern India, has a well-developed railway network that connects it to…
Haryana is a well-developed state with a strong railway network that connects many important cities.…