Punjab & Sind Bank has been recognized with the Top Improvers award in the EASE 6.0 Reforms Index, reflecting its outstanding progress in enhancing banking services, digital transformation, and customer-centric initiatives. This recognition is part of the Enhanced Access & Service Excellence (EASE) initiative, which evaluates public sector banks (PSBs) on key performance metrics. Under the leadership of Swarup Kumar Saha, the bank has demonstrated significant improvements, emphasizing modernization and efficiency in banking operations.
Key Highlights
EASE 6.0 Reforms Index
- Assesses PSBs on parameters like digital transformation, financial inclusion, and customer service excellence.
Punjab & Sind Bank’s Achievement
- Awarded the Top Improvers title for notable enhancements in banking services.
Leadership Role
- Swarup Kumar Saha, Managing Director & CEO, played a crucial role in driving reforms, leveraging his 30+ years of banking experience.
Strategic Focus Areas
- The bank has prioritized digital innovation, operational efficiency, and customer satisfaction.
Recognition in Indian Banking
- This award highlights Punjab & Sind Bank’s commitment to modernization and excellence in the public banking sector.
Summary/Static | Details |
Why in the news? | Punjab & Sind Bank Wins Top Improvers Award in EASE 6.0 Reforms Index |
Award | Top Improvers in EASE 6.0 Reforms Index |
Initiative | Enhanced Access & Service Excellence (EASE) |
Key Performance Areas | Digital transformation, customer service, financial inclusion |
Bank’s Leadership | Swarup Kumar Saha (MD & CEO) |
Recognition Reason | Significant improvements in modernization & efficiency |