In a major recognition of leadership in quality management, Venu Srinivasan, Chairman Emeritus of TVS Motor Company, was conferred the CII Quality Ratna Award 2025. The award was presented at the 33rd CII Excellence Summit in Kolkata on November 18, 2025, attended by over 1,000 quality experts and industry leaders. This award cements Srinivasan’s legacy as one of India’s most influential industrialists who helped shape the quality standards in Indian manufacturing to match global benchmarks.
CII Excellence Summit 2025: Pushing India’s Manufacturing Frontier
Organised by the Confederation of Indian Industry (CII) Institute of Quality, the summit aimed to drive India’s global manufacturing share from 3% to 25%, while generating 100 million new jobs. The summit served as a platform to discuss how India can become one of the top three manufacturing hubs globally, supported by quality leadership and innovation.
Venu Srinivasan’s felicitation reflects the critical role of visionary leadership in achieving this mission.
Venu Srinivasan’s Legacy in Quality Leadership
Pioneering Total Quality Management (TQM)
Venu Srinivasan introduced Total Quality Management (TQM) practices at TVS Motor decades ago—making it one of the first Indian automotive firms to achieve global certifications. Under his leadership, TVS Motor became the first two-wheeler company outside Japan to win the prestigious Deming Prize in 2002, setting a gold standard for Indian manufacturing.
Building a Customer-Centric Quality Culture
At the summit, Srinivasan emphasised that designs should be led by customer needs, and employee trust is fundamental to long-term success. His philosophy reflects a modern industrial ethos where value creation, employee engagement, and customer satisfaction go hand-in-hand.
He stated, “Technology and social aspirations are driving new products. We must deeply understand customer needs and serve them for a lifetime.”
Why the CII Quality Ratna Award Matters
- Symbol of Quality Excellence: The CII Quality Ratna Award is among India’s highest industrial recognitions, honouring individuals who have demonstrated sustained commitment to quality, operational excellence, and leadership that influences national policy and industrial culture.
- Boost to India’s Manufacturing Goals: Srinivasan’s recognition sends a strong message that India’s manufacturing growth story is inseparable from quality leadership. It aligns with national policies like ‘Make in India’ and ‘Atmanirbhar Bharat’, focusing on export growth, industrial employment, and global competitiveness.
Strategic Significance for India
- Global Manufacturing Leadership: Leaders like Srinivasan provide the blueprint for India to transition from being an assembler to a creator of world-class products.
- Skills and Jobs: With 100 million jobs expected from the manufacturing push, replicating the TVS model of TQM and employee-first approach could be transformative.
- Innovation-Led Design: Srinivasan’s emphasis on customer-centric innovation fits the demand for smarter, tech-integrated, and sustainable product design.
Key Takeaways
- Who: Venu Srinivasan, Chairman Emeritus of TVS Motor Company
- What: Received CII Quality Ratna Award 2025
- When: Awarded on November 18, 2025
- Where: At the 33rd CII Excellence Summit in Kolkata
- Why: For decades of leadership in Total Quality Management (TQM), employee engagement, and value-driven manufacturing
- Significance: Strengthens India’s vision to become a top 3 global manufacturing hub
Static Facts to Remember
- CII Quality Ratna Award is presented by the Confederation of Indian Industry (CII)
- TVS Motor is the third-largest two-wheeler manufacturer in India
- Venu Srinivasan received the Deming Prize in 2002
- India’s current share in global manufacturing is approximately 3%
- Government of India aims to increase it to 25%, creating around 100 million jobs
- Total Quality Management (TQM) is a business approach focused on long-term success through customer satisfaction and continuous improvement


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