MoU between Ministry of Labour & Employment and Swiggy for Gig and Logistics Employment Opportunities

Ministry of Labour & Employment signed a Memorandum of Understanding (MoU) with Swiggy to enhance employment opportunities in the growing gig and logistics sector. The MoU is a significant step towards creating over 12 lakh job opportunities within the next 2-3 years through the National Career Service (NCS) portal. This collaboration aims to streamline job matching for gig and logistics roles, leveraging the platform’s vast network of active job seekers and employers. Union Ministers Dr. Mansukh Mandaviya and Sushri Shobha Karandlaje attended the event, emphasizing the role of NCS in providing accessible and inclusive job opportunities for millions of youth across urban and semi-urban areas.

Key Points of the MoU

Partnership Overview

• Ministry of Labour & Employment and Swiggy signed an MoU to integrate gig and logistics job opportunities into the NCS portal.
• Aimed at creating 12 lakh job opportunities within 2-3 years.
• The partnership aligns with government initiatives for boosting employment, especially for youth, women, and those seeking flexible work.

The Role of the National Career Service (NCS) Portal

• Dynamic platform: The NCS portal connects over 1.25 crore active job seekers with 40 lakh employers (as of January 2025).
• Provides location-based, flexible work opportunities and enhances the reach of gig economy jobs.
• One-stop solution for employment, skilling, and counselling.
• Ensures hyperlocal job matching for both domestic and international placements.

Integration of Swiggy’s Gig Opportunities

• Swiggy’s Contribution: Gig jobs, delivery roles, and support roles will be posted on the NCS portal.
• API Integration: Real-time job postings and seamless tracking of applications.
• Focus on inclusive hiring and promoting employment for women, youth, and individuals seeking flexible work.

Expected Outcomes

• The partnership will provide visibility for gig jobs, making them more accessible for job seekers.
• 12 lakh job opportunities are expected to be mobilized within the next 2–3 years.
• The collaboration will foster inclusive growth, supporting digital empowerment and worker welfare schemes.

Swiggy’s Perspective

• Swiggy’s corporate affairs chief, Mr. Dinker Vashisht, emphasized the role of digital platforms in transforming livelihoods.
• The MoU underscores Swiggy’s commitment to inclusive growth in the evolving gig economy.

Government’s Vision

• Strengthening public-private partnerships for job facilitation.
• Improving employment outcomes across various sectors through NCS.

Salient Features of the MoU

• Job Integration: Swiggy will post verified gig and delivery jobs on the NCS portal.
• Real-time Job Postings: API-based integration ensures seamless job tracking for users.
• Focus on Inclusivity: The MoU emphasizes inclusive hiring, targeting youth, women, and people seeking flexible work.
• Onboarding and Empowerment: Structured onboarding processes and awareness of worker welfare schemes will be supported.