RBI allows "Video based Customer Identification Process"

The Reserve Bank of India has revised the Know Your Customer (KYC) norms for banks and other lending institutions. New amendments in KYC norms by RBI allows banks and other lending institutions to use “Video based Customer Identification Process (V-CIP)”. The V-CIP is a consent based alternate method of establishing the customer’s identity and for customer onboarding from remote areas while leveraging the digital technology. V-CIP will also provide comfortability to banks and other regulated entities while holding to the RBI’s Know Your Customer (KYC) norms. The video files recorded as V-CIP are required to be stored bearing the date and time stamp while ensuring the safety and security of the video files.

RBI has also advised banks to capture clear image of PAN card produced by the customer during the Customer Identification Process (CIP). The central bank also advised the banks and other regulated entities to record the customer’s location (Geotagging) to ensure the customer’s physical presence in India.

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