Salesforce, a leading player in Customer Relationship Management (CRM), published the Global Digital Skills Index 2022 which highlights the growing global digital skills crisis and the need for action. India has scored 63 out of 100, leads the digital skills readiness, and has the highest readiness index among the 19 countries. The average global readiness score was 33 out of 100.
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About the Global Digital Skills Index 2022:
- The 2022 Global Digital Skills Index, is based on a survey on around 23000 workers across 19 countries about digital skills, including their impact on the future of work, concerns about job readiness, and the significance of continuous learning.
- Three major skills gaps were identified in the 2022 global index: The everyday skills gap, The generational skills gap, and The leadership and workforce skills gap.
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