SBI Enhances NRI Account Opening with TAB-Based Digital Onboarding

The State Bank of India (SBI) has introduced a TAB-based end-to-end digital onboarding process for Non-Resident Indians (NRIs) to streamline the opening of Non-Resident External (NRE) and Non-Resident Ordinary (NRO) accounts. This initiative, launched on January 2, 2025, aims to eliminate physical paperwork and expedite account setup through digital document verification.

Key Features of the New Digital Onboarding Process

Digital Document Verification: The process allows for the digital verification of documents, reducing the need for physical paperwork and enhancing efficiency.

Availability Across Branches: This service is available at SBI branches across India and select foreign offices, providing greater accessibility to NRIs.

Enhanced Customer Convenience: By leveraging technology, the bank aims to offer a seamless and efficient account opening experience for NRIs.

SBI’s Commitment to Digital Banking

This initiative underscores SBI’s commitment to integrating advanced technology into its services, aiming to set new standards for global banking efficiency and accessibility.

Real-Time Application Tracking

Customers can monitor their application status in real-time, ensuring transparency and keeping them informed throughout the process.

Integration with e-KYC Services

SBI has integrated e-KYC services into this digital onboarding process. By capturing customers’ fingerprints, the bank verifies identity and address details through the Unique Identification Authority of India (UIDAI), enhancing security and accuracy in customer verification.

Historical Context and Evolution

SBI’s adoption of digital solutions for customer onboarding dates back to 2013 when it launched the Tab Banking service for resident Indian customers. This service allowed bank representatives to visit customers’ residences to complete account opening formalities using tablets.

Summary of the news