TCS Joins UPM for IT Overhaul in Nordic Region

Tata Consultancy Services (TCS) has secured a significant IT transformation deal with UPM, a Finland-based company specializing in sustainable materials. This strategic partnership aims to modernize UPM’s IT infrastructure, focusing on cloud migration, digital transformation, and improving operational efficiency. TCS will manage key IT functions, including data center operations, network services, and end-user support, ensuring a seamless and advanced technology-driven ecosystem for UPM’s 19,000 employees.

How Will TCS Overhaul UPM’s IT Infrastructure?

TCS will play a critical role in reshaping UPM’s IT landscape by migrating its core services to cloud platforms. The deal includes:

• Cloud adoption: Transitioning IT services to cloud-based systems for better scalability.
• Workplace transformation: Implementing AI-driven tools and chatbots to enhance employee experience.
• Operational management: Overseeing UPM’s data centers and network infrastructure for improved efficiency.

By leveraging cutting-edge technology, TCS aims to streamline UPM’s business operations while aligning with its sustainability goals.

What Led to This IT Transition?

UPM has been outsourcing its IT services for over a decade. In 2012, it partnered with HCL Technologies for data center and network management. This collaboration was extended in 2020, focusing on cloud migration and digital transformation. Now, TCS takes over, marking a strategic shift in UPM’s IT modernization approach.

This transition reflects TCS’s growing influence in the Nordic region, where it has previously handled major IT projects, such as a seven-year modernization deal with Danish engineering firm Ramboll in 2024 and a cloud transformation project for Finnish steel giant Outokumpu in 2022.

What Does This Mean for TCS and UPM?

For UPM, this deal brings a more flexible, cost-efficient, and scalable IT framework, supporting its focus on responsibly sourced materials. For TCS, it strengthens its foothold in Europe’s IT services sector, reinforcing its reputation as a trusted digital transformation partner for large enterprises.

Summary of the news