DARPG and Bhashini Collaborate for a Multimodal, Multilingual Grievance Redressal System
In a major step toward enhancing citizen-centric governance, the Department of Administrative Reforms and Public Grievances (DARPG) has partnered with Digital India Bhashini to launch an AI-powered, multimodal, multilingual grievance redressal system for CPGRAMS. This initiative, in line with the Prime Minister’s directive, aims to make grievance redressal more accessible, inclusive, and effective by allowing …