Axis Bank has crossed the milestone of over one million customers on its WhatsApp banking channel with a total request count of 6 million till now. Axis Bank had launched banking services on WhatsApp in January 2021 and has since witnessed robust organic growth in its customer base for WhatsApp banking.
After signing up for the service, customers can inquire and get details of products across savings account, credit and debit cards, deposits and personal loans. Non-financial service requests can also be initiated, such as locating ATMs or getting updates on third-party deals available on credit and debit cards.
Important takeaways for all competitive exams:
- Axis Bank CEO: Amitabh Chaudhry;
- Axis Bank Headquarters: Mumbai;
- Axis Bank Founded: 3 December 1993, Ahmedabad.