“Enhanced Access and Service Excellence (EASE) 3.0” has been launched by Finance Minister Nirmala Sitharaman along with the EASE 2.0 Annual Report at Indian Banks’ Association function. This has been launched for smart, tech-enabled banking for aspiring India.
EASE 3.0 is expected to provide advanced solutions to make the public sector banking smart and technology-enabled. Some key facilities like Palm Banking for “End-to-end digital delivery of financial service”, “Banking on Go” via EASE banking outlets at frequently visited spots like campuses, stations, complexes and malls will be provided by the EASE 3.0 reforms agenda. It also aims to digitize the customer’s experience at public sector bank branches.